891 Graham Road

Causes of Data Loss   The chart below clearly represents the complexities and differing perceptions of data loss between what customers believe caused their loss and the impact of the loss versus what is actually discovered once we evaluate each situation. These findings reinforce the complexities of lost data. Causes of Data Loss: Customer Perception  Data Recovery Findings       Human Error   11% 26% Computer Viruses   2% 4% Natural Disasters 1% 2% Hardware or System Problem 78% 56% Software Corruption or Program Problem 7% 9%

Although these findings reinforce the complexities of understanding lost data, they can serve as a guideline when determining the most effective recovery solution.

For example, 78% of customers believe their data was lost due to hardware or system problems and may have also assumed that their data could only be recovered by shipping in their hard drive for an In-Lab recovery service.

Findings indicate only 56% of lost data situations are a result of hardware problems. So, in reality, their data may have been able to be recovered with data recovery software.

Our professional staff of data recovery specialists is here to help guide you to the right solution to recover your data. Simply contact us at 330-920-1136 for free consulting.

Costs of Data Loss With no data and no access to your system, lost data is a financial disaster. Our data recovery specialists determine the best data recovery solution to get you back up and running as quickly as possible. The chart below outlines the costs associated with computer downtime and lost data for businesses. Industry Sector Revenue Per Hour Lost Revenue Per Hour     Energy $2.8 million Telecommunications $2.0 million Manufacturing $1.6 million Financial Institutions $1.4 million Information Technology $1.3 million Insurance $1.2 million Retail $1.1 million Pharmaceuticals $1.0 million Banking $996,000 Source: IT Performance Engineering & Measurement Strategies: Quantifying Performance Loss, Meta Group, October 2000.